Support

Talk to a human.

Questions, bugs, and feature requests are all welcome. A real person reads every email — no ticket numbers, no runaround.

Email us
support@appdesigngeeks.com
  • Response timeWithin 24 hours
  • HoursMon–Fri · 9AM–6PM EST
  • ChannelEmail only
01Before you write

Odds are we've answered it.

The most common questions already have answers. Check these first — you'll likely have a fix before an email would come back.

  • Devices & streaming apps

    Which TVs are supported, and whether the overlay works over your streaming apps.

    Read the FAQ
  • Cancellation & billing

    How free trials, plans, and cancellation work through Google Play.

    Pricing & plans
02Bug reports

Four lines get a faster fix.

Include these and we can usually reproduce the problem on the first reply instead of trading questions for a week.

  • 01

    Device model

    The exact hardware — for example, Nvidia Shield, Chromecast with Google TV, or a TCL smart TV.

  • 02

    App version

    The version number, listed at the bottom of the in-app Settings screen.

  • 03

    League & fantasy platform

    The sport involved, plus whether you connected Yahoo Fantasy or Sleeper.

  • 04

    Expected vs. what happened

    What you thought would happen, and what the app did instead.

03Your data

Delete your account.

To delete your ScoreProTV account (ScoreProTV is published by AppDesignGeeks LLC), email support@appdesigngeeks.com with the subject "Delete my account" from the email address on the account. We verify the request and permanently delete your account, email address, and synced settings within 30 days. Google Play purchase and subscription records remain with Google under its own policies — cancel any active subscription in Google Play before deleting. No other data is retained.